Finale am 17. Oktober 2025, online, DACH Region
Das einzige Event von, mit und für CX-Experten

Celebrate with us the best Customer Experience initiatives
Have your finger on the pulse
Learn best practice, tips and tricks and the latest updates of the industry
During the competition, in your judges role, you will listen, read and hear how companies plan, implement and evaluate customer experiences.
Projects, initiatives, campaigns or even entire processes are presented in detail and you learn how customer experience is really implemented.
First, participants present their initiatives in a written contribution that will allow them to qualify for the final.
On the day of the finals, these companies present their project in a personal presentation online.
As our judge, you have time to ask your questions that you are passionate about.
Benefits as Judge
Shine with your expertise
APPEAR in our e-brochure, which will be made available to all participants
CONNECT with new business partners, potential customers, and get to know other CX experts.
HAVE your participation posted on social media to maximize your PR potential.
INCREASE your awareness by participating
PRESENT yourself on our website and with your company logo.
SHAPE future business strategies with your constructive feedback.
SHINE on social media and get known by over 500'000 contacts
SHOW UP as a thought leader in your field by sharing your expertise and knowledge with others.


Requirements as a juror
What you should bring as our juror
Juror application criteria:
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You have knowledge, skills and/or experience in various business disciplines
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Extensive business experience
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A business qualification or do you belong to a relevant academic institution, e.g. B. a customer service company, a school or university
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You have a passion for delivering exceptional business results
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You are already a certified in CX (CXM, CXS, CCXP)
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You are an active member of a Customer Experience Association like the ACXPA or CXPA
You should meet at least three of these criteria.
Application as Judge
Show what you know and can do
Become a juror in a few simple steps:
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Apply to be a juror using the link below
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We assess your expertise - the interview is carried out by us
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Successful jurors receive a social media profile
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Jurors will be published on our website
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Judges profiles will be marketed on social media (500'000 contacts)
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Jurors evaluate the written contributions
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Jurors evaluate the live presentations
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Participation in the awards ceremony in a glamorous setting

Important dates to remember
Participation Judge
29th August 2025
Application as Judge
Participation (1st judge) €695.-*
additional judge €675.-** each
*) Prices are subject to VAT (19%) **) same company / organisation
Evaluation
written entries online
till 10th October 2025
(online)
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Comfortable from home, home office or office
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see up to 10 detailed entries
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no travelling required
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online evaluations
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free time management
Livepresentations
in our online Event
from 13th October 2025
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Comfortable from home, home office or office
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no travelling required
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Enjoy the live presentations
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Enjoy the day with other CX Experts
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Celebrate winners during the evening